Toll Free: 877-379-8279
Winning Technologies Customer Support
Winning Technologies U.S. based helpdesk is available 24 X 7. As a customer, you will be able to log in and submit trouble tickets so Winning Technologies staff can promptly fix the problem.
Winning Technologies takes pride in our ability to design and implement support programs around the specific needs of our customers. Every customer has specific needs, goals and operating procedures that need to be addressed in order to implement a proper support program.
How can our customer contact us?
1. Our online helpdesk system allows our customers to open, monitor and update any open or pending ticket. Our customers can see all the technical notes relating to their trouble ticket along with who, what and when the ticket was updated.
2. Call 877-379-8279 and talk with a Winning Technologies Technician
Building relationships with our customers is key to providing a proper support network for your business, so along with using the web, or calling the 877 number we also provide our customers with the cell phone numbers of the primary technical team that supports your organization.
Support Services & Call Center Services Provides:
Proactive Monitoring
Our Proactive System Monitoring Service can monitor each server, and over two hundred touch points on each server to insure that your system is running at peak efficiency all the time. If there is a problem on the network or individual server, the Winning Technologies helpdesk will see it as soon as the error occurs and resolve the issue before the system fails resulting in downtime.
Application Support
Our technical team will support your organization and the applications you utilize to run your business. Every business is different but our highly trained technicians make it a point to learn the software you have and support your users. We also work with your software vendor to insure that your problems are being addressed quickly, and properly.
Hardware Support
Winning Technologies supports all aspects of your network in order to keep your system running at peak efficiency.
Manufacturers
Winning Technologies works with and supports all major brands of hardware.
